Terms & Conditions — Thompson Property Services
Effective Date: April 27th 2026
Welcome to Thompson Property Services. By using our services, you agree to the following Terms & Conditions.
1. Services Provided
Thompson Property Services provides:
• Lawn care (mowing, edging, trimming, blowing)
• Landscaping services (mulch, pine straw, plant installation, bed edging)
• Property maintenance (pressure washing, debris removal, minor repairs)
All services are performed as agreed upon in the estimate or invoice.
2. Estimates & Pricing
• All estimates are based on the current condition of the property
• Pricing may change if:
o Property condition differs from initial assessment
o Additional work is requested
• Estimates are valid for 7 days unless stated otherwise
3. Payment Terms
• Payment is due upon completion unless otherwise agreed
• We accept:
o Cash
o Credit/Debit Cards
o Digital payments (Square, etc.)
Late Payments:
• A late fee of 10% may be added after 3 days
• Continued non-payment may result in:
o Service suspension
o Collections action
4. Recurring Services
For weekly/biweekly customers:
• Service will continue automatically unless canceled
• Customers must provide at least 24–48 hours notice to skip or cancel a service
5. Cancellations & Rescheduling
• Weather delays may occur — we will reschedule as soon as possible
• Same-day cancellations may be subject to a service fee
6. Property Access & Safety
• Customer must ensure:
o Clear access to the property
o Gates unlocked
o Pets secured
We are not responsible for:
• Damage caused by hidden objects (rocks, wire, debris, toys, etc.)
• Pre-existing property issues
8. Materials & Installation Work
• Customer is responsible for:
o Approving materials prior to installation
• Natural materials (mulch, plants, wood) may vary in:
o Color
o Texture
o Lifespan
We do not guarantee plant survival due to:
• Weather
• Soil conditions
• Watering practices
9. Satisfaction Guarantee
We strive for quality work. If you are not satisfied:
• Contact us within 24 hours
• We will make reasonable efforts to correct the issue
10. Liability Limitation
Thompson Property Services is not liable for:
• Indirect or incidental damages
• Delays caused by weather or unforeseen conditions
11. Right to Refuse Service
We reserve the right to refuse or discontinue service if:
• Conditions are unsafe
• Payment issues occur
• Customer behavior is inappropriate
12. Changes to Terms
We may update these Terms at any time. Continued use of our services means you accept any updates.
13. Contact Information
Thompson Property Services
📍 Serving Clayton, Garner, Archer Lodge, Knightdale, and surrounding areas
📞 (919)701-9629
📧 thompsonhps@outlook.com
🌐 thompsonpropertyservice.com